Workbook - LS Organizational Change Management (Excel XLSX)

This change management model focuses on aligning human behavior with the proposed change. The model is delivered in excel format. The document is a combination of learning guide for change management and an actual change management process plan from initiation to close. The spreadsheet has an custodian section for the person accountable for the change activity and a notes section to record activities, training, challenges and other events during the change.

The sections that are included in this document are:
1) Change Management Best Practices Section
2) Visual Change Model (Activities and Titled Positions)
3) Overview of the Change Model
4) Workbook Tabs of the Change Model Into Action

BONUS – There is also a printable PDF version for downloading and printing.

This comprehensive workbook provides a structured approach to managing organizational change. It emphasizes the importance of aligning human behavior with strategic objectives. The model includes a detailed change talent acquisition plan, ensuring that the right people are in place to absorb and manage disruptive changes effectively. The focus is on creating a resilient workforce that can navigate and adapt to new challenges with minimal dysfunction.

The workbook also highlights the critical role of communication in change management. It outlines strategies for establishing face-to-face communication, building trust through regular feedback, and ensuring that all levels of management are actively involved in the communication process. Leaders are guided on how to listen to stakeholders, understand the impact of change on the workforce, and communicate the benefits of change effectively.

Customer feedback is another key component of this model. The workbook provides methods for capturing customer needs and desires, which are essential for improving products and processes. It includes steps for auditing customer feedback and integrating it into the change management process. This ensures that the organization remains customer-focused and responsive to market demands.